Care built on real values
We are a UK-registered home care and social support provider founded on a simple belief: everyone deserves dignified, compassionate care — delivered by people who genuinely care.
A family-centred approach to care
Acrux Support Services was founded with a clear purpose: to close the gap between the care people deserve and the care they actually receive. Too often, families encounter impersonal, transactional services that treat their loved ones as case numbers rather than individuals.
We were determined to do things differently. Every aspect of how we operate — from how we recruit our carers, to how we design care plans, to how we communicate with families — reflects our commitment to genuine human connection.
Based in the UK and operating across England, we bring together a team of experienced, DBS-checked professionals who share our values. Our carers aren't just qualified — they're compassionate, patient, and deeply committed to the wellbeing of each person they support.
We are registered with Companies House and operate in full alignment with CQC-compliant standards, so families can always feel confident in the quality and accountability of our services.
Our track record speaks
The values we live by
Everything we do is shaped by six core principles — the non-negotiables that define Acrux Support Services.
Compassion
We approach every client with genuine empathy and warmth. Care is not a transaction — it is a relationship built on trust, understanding, and kindness.
Dignity
Every person we support deserves to be treated with complete respect and dignity. We preserve independence and honour individual preferences at every turn.
Trust
Families place their most cherished people in our hands. We earn that trust through transparency, accountability, and unwavering professionalism.
Excellence
We set high standards and continuously raise them. Our carers receive ongoing training and supervision to ensure consistently outstanding care.
Person-Centred
No two people are the same. We design care around the individual — their routines, preferences, personality, and goals — not a generic template.
Partnership
We work alongside families, not in isolation. Open communication, regular updates, and genuine partnership with those who love our clients is essential to us.