From daily home visits to specialist round-the-clock support, every service we offer is designed around the individual — flexible, dignified, and genuinely compassionate.
Our home care service enables people to remain in their own homes — the place they know and love — while receiving the professional support they need. We believe that familiar surroundings are profoundly important to wellbeing, particularly for elderly and vulnerable individuals.
Our trained care workers visit on a schedule that suits the client, providing assistance that is always respectful of personal space, privacy, and independence.
Growing older brings challenges, but it doesn't mean giving up independence or quality of life. Our elderly support service is designed to enrich daily life — not simply maintain it — by combining practical assistance with genuine companionship and social connection.
We work closely with family members to understand each person's history, preferences, and personality, so that care always feels personal.
We provide person-centred support for individuals with physical disabilities, learning disabilities, and neurodivergent conditions. Our approach is always about enabling greater independence, participation, and self-determination — not dependency.
Our workers receive specialist training to support a wide range of needs, always guided by the individual's own goals and preferences.
For those who need continuous support, our live-in care service provides around-the-clock presence from a trusted, trained professional. This offers families profound peace of mind, knowing that someone reliable is always there — day and night.
Live-in care is often a more personal and cost-effective alternative to residential care homes, allowing people to remain in their own homes and maintain their identity.
Some conditions require more than general care training. Our Special/Complex Care service provides tailored support for individuals living with a wide range of complex and specialist needs — including mental health conditions, autism spectrum conditions, learning disabilities, dementia, acquired brain injuries, Parkinson's disease, stroke recovery, and other complex conditions.
We understand that every person is unique. Whether supporting someone with anxiety, depression, or serious mental illness, an autistic individual requiring a structured and predictable routine, or someone with a learning disability who needs support to live as independently as possible — our specialist carers are trained, patient, and deeply committed to person-centred care.
Our specialist carers undertake additional training specific to these conditions and are skilled in managing behavioural changes, communication differences, and complex physical and emotional needs — always with sensitivity, dignity, and expertise.
Our nursing packages are delivered by our team of Registered Mental Health Nurses (RMNs) and clinical specialists, providing professional, evidence-based care for clients with complex health needs in the comfort of their own home.
A key element of our nursing provision is the treatment of Diseases, Disorders, or Injury (TDDI) — ensuring that clients with diagnosed conditions receive the clinical oversight and intervention they need, coordinated with their wider healthcare team.
Whether supporting recovery, managing ongoing conditions, or providing regular clinical monitoring, our nursing packages are tailored entirely to the individual — combining clinical excellence with the warmth and dignity that defines all of our care.
We believe quality care should be accessible. We work with self-funders, local authority funding, and NHS continuing healthcare packages.
Pay for care directly. We offer competitive, transparent hourly and package rates with no hidden fees. A full cost breakdown is provided at assessment.
If you've had a social care assessment and been approved for local authority funding, we're an approved provider with most councils across England.
Eligible individuals with complex healthcare needs may qualify for fully-funded NHS Continuing Healthcare. We can help you understand and apply for this route.
Regulated & Inspected
Acrux Support Services is registered with and regulated by the CQC — England's independent health and social care regulator. You can view our full registration and inspection record at cqc.org.uk.
Our free assessment takes the guesswork out of it. We'll listen to your situation and recommend the right level of support — with no pressure and no commitment.